Everything that matters. Located.
Vehicles, people, pets, objects, and livestock — a single real-time tracking system for what matters most to you.
Never lose sight of your vehicle
Real-time location, instant alerts if it moves without you, and complete journey history — install in minutes, no wires.
The peace of mind of knowing that Are you okay
Ideal for seniors or the youngest members of the family — SOS alert button, safe zones, and direct notifications to your mobile.
Your pet, always located
Water-resistant, lightweight, and with enough battery life to go everywhere with her — so she never loses sight of it again.
Protect what you care more
Suitcases, backpacks, bicycles, or any valuable item — you'll always know where it is, no surprises.
Control your livestock in real time
Weatherproof and designed for large areas – locate each animal without relying on fences or sight.
Visualize every movement in real time.
All in one place.
Receive notifications directly on your mobile.
Advanced tools for a simple and efficient experience.
The simplest way to stay connected
EUROPE Coverage
€39.95per year
- Lifetime support, whenever you need it
- Cancel anytime
- Europe-wide coverage, stable and secure
- App and platform included forever
- 3-year premium warranty
WORLDWIDE Coverage
€59.95per year
- Lifetime support, whenever you need it
- Cancel anytime
- Stable international coverage
- App and platform included forever
- 3-year warranty
Your device,
always at hand.
Behind every Ubicartec device is a simple way to keep you informed. With FNIOT you can locate, monitor, and manage your devices from your phone, without unnecessary complications.
All your vehicles. One map.
We've chosen FNIOT to make locating what's important as simple as it should be. From a single vehicle to an entire fleet, view all their locations from anywhere in the world.
Zero learning curve
We call it Radical Simplicity: open FNIOT and know what to do from the very first moment. No unnecessary configurations, endless menus, or time wasted learning how to use it.
Do you need a hand?
If something isn't working as you expected or you just want to ask us, our team is here to help. Your device is with you. We are with both of you.
Our must-haves
The best journey begins by listening to those who have already experienced it.
Thousands of people have already found a simpler way to feel accompanied.
Todo lo que necesitas saber
We answer your questions
We've compiled the most common questions so you can understand how our devices and services work with complete peace of mind and transparency.
Installation, support, and operation
Shipping, Warranty, and Returns
Platform, renewal and subscription
Is the setup easy?
We've designed our devices for quick and intuitive setup, allowing you to have your tracker operational in approximately 10 minutes from delivery.
All our trackers include a card with a QR code that will give you access to a guided step-by-step onboarding process. You'll only need to follow the instructions to easily configure and connect your device. Additionally, you'll find a paper manual inside the package so you can consult it whenever you need to.
If you have any questions during installation, our support team will be available to assist you via ticket at info@ubicartec.com.
To ensure optimal performance from the start, we recommend a full charge before first use.
What can I do if a problem arises with the device?
We have a specialized technical support service with over 12 years of experience working with these types of devices.
Our team has in-depth knowledge of the entire catalog, allowing us to help you quickly and accurately with any configuration or operational issues. In most cases, problems can be easily resolved through our support system.
Can I call the device directly?
Only some models incorporate calling or remote listening functions:
- UBI-CARE: allows two-way calls.
- UBI-TAIL: allows remote listening via call, without two-way communication.
On each product page, you will find detailed information on the functions available for each device.
Does the device work without a SIM card?
No. Our devices are designed to work with our SIM cards, as this allows us to ensure a more stable, secure, and tailored connection for each device.
This way, we reduce potential configuration issues and ensure more reliable operation from the outset, in addition to being able to offer more effective technical support when you need it.
How long does the battery last?
Battery life depends on the configured usage mode and how often the device sends information to the platform.
For each product, we provide an estimated duration based on typical use, although this may vary depending on the activity and movement recorded. To achieve the best possible performance, we recommend a full charge before first use.
If I order today, when will I receive it?
All shipments within the Peninsula are usually delivered within 24 to 48 business hours.
We work to ensure you receive your order as soon as possible so you can start using the device without unnecessary delays.
Do I have a right of withdrawal?
Yes. You have 14 days to return it, just like at any electronics store.
However, if you have any questions or issues, we always recommend contacting our support team first. We will be happy to help you and find the best solution for each case.
Does the device have a warranty?
Yes. All devices we sell come with a 3-year warranty.
Our goal is to offer reliable products and continuous support so you can use your device with peace of mind.
Can I consult a legal question before buying?
Of course. You can email us at info@ubicartec.com and our team will try to guide you as much as possible, even if you haven't made a purchase yet.
Nevertheless, when it comes to specific legal situations, we always recommend consulting with a specialized professional as well, since each case may have important particularities.
What happens when the first year included ends?
After the first year, you will only pay the annual subscription fee, with no commitment.
Does the subscription have a minimum term?
No. All our subscriptions are completely free of permanence.
We believe that these types of services should offer peace of mind and flexibility, without unnecessary ties or hidden conditions. In addition, the first year of subscription is included with the purchase of the device.
Along with the subscription, you will also have access to specialized technical support and advice whenever you need it. If you decide not to renew at any time, you just have to notify us at info@ubicartec.com before the next renewal. You can continue to enjoy the service until the contracted date, with no additional charges afterwards.
Is the fee monthly or annual?
The fee is annual.
We prefer a clear and transparent model, avoiding small monthly subscriptions that often go unnoticed. Furthermore, renewal can be easily canceled at any time.
Will I be notified before the renewal?
Yes. Before the renewal, you will receive an email with sufficient notice so that you can calmly decide whether you want to keep the subscription active or cancel it.
Our goal is for you to always have control over the service, without unexpected renewals.
Can I connect from my mobile to view the locator?
A free lifetime mobile application is included with the purchase of the device.
From the app, you can view the tracker's information in real-time and make various configuration adjustments remotely, conveniently and easily.
Can I log in from a computer?
In addition to the mobile app, you will also have lifetime access to a free web platform.
From your computer, you can view device information and manage its settings remotely, with the same main features available on the mobile app.
Do I have to pay for the app or the web platform?
Both the mobile app and the web platform are included for life with the purchase of the device.
There are no additional costs to access the platforms related to the operation and management of our trackers.



